Why did Live it Up issue a recall for Super Greens?

Live it Up voluntarily initiated this recall as a precautionary measure while we work with the FDA to review potential Salmonella contamination of our Super Greens product. The investigation is ongoing, and we will share updates as appropriate and in alignment with regulatory guidance.

I got sick taking your product, what should I do?

If your health was affected by taking this product, please contact us at support@letsliveitup.com so we can make sure we’re collecting the appropriate information from you.

Live it Up Super Greens Recall Information

Q: When will Super Greens be available again?

We cannot provide a specific timeline at this time. Super Greens will only resume distribution once the FDA investigation is complete and we are confident the product meets our safety and quality standards.

Q: When can I expect a refund?

If you’ve already submitted the recall refund form, our team is actively reviewing your information and processing refunds as quickly as possible. If you haven’t yet submitted the form, please do so, and we can begin review. We don’t have a specific timeline to share, but we’ll follow up as soon as it’s processed.

Summary

In January 2026, Live it Up voluntarily issued a recall for select lots of Super Greens Original and Wild Berry in coordination with the FDA. This investigation was closed and will not affect any future shipments of the product.

Updates

March 17, 2026: The FDA closed the investigation and declared the Salmonella outbreak over.
January 29, 2026: Epidemiologic and traceback evidence from the FDA identified moringa leaf powder from multiple companies as the source of contamination in the outbreak.
January 15, 2026: Live it Up voluntarily initiated a recall with the U.S. Food and Drug Administration (FDA) for certain lots of our Super Greens Original and Wild Berry flavors due to potential presence of Salmonella.

Our Commitment

The health and safety of our customers is our highest priority. We sincerely apologize for the inconvenience and concern this recall may have caused. We will continue to share updates and will notify subscription members when these Super Greens products are ready to ship again. Thank you for your trust, patience and understanding.

Frequently Asked Questions About the Live it Up Super Greens Recall

Are other Live it Up products affected?

No. This recall applies only to specific lots of Super Greens Original and Wild Berry flavors. No other Live it Up products are impacted in this recall.

When can I expect a refund?

If you submitted the recall refund form, our team is reviewing your information and we are working to process cash refunds as quickly as we can. We will follow up with you directly if your request has been completed.

When will Super Greens be available again?

We are excited to share that Super Greens is expected to return in Summer 2026, and we will notify subscribers as soon as it is available to ship.

If you have any questions, please contact our team at support@letsliveitup.com.